Digital transformation: “Tracking the good habits of others doesn’t work”

Where are the companies regarding digital transformation?

Maturity levels vary greatly depending on the size of the organizations. From the dawn of digital transformation, which began less than ten years ago, leaders, mainly large groups and start-ups, have taken the lead. This is by adopting the concepts, principles and methods of doing computer science. Their feedback benefited others, who followed in their footsteps, trying to avoid the mistakes made by the pioneers.

However, we are only at the beginning of the journey, because we are entering a new era. After the revolutions of PCs, servers, Internet, applications and Web services, we will enter the era of artificial intelligence, edge computing and computing ‘as a service’, i.e., we no longer consider the value of ownership. ownership but rather the cost of the operation. This by taking the entire digital heritage and remodeling it to be more agile.

What is changing in this new era?

On the one hand, we are in the time of the advent of IoT (Internet of Things) which makes it possible to interconnect devices. But individuals as well. On the other hand, we are at the dawn of 5G. For now, the network level may seem adequate, but it will no longer be that way when it comes to supporting loads of applications that will literally grow.

It will also bring new uses and therefore new needs, and will make it possible for 5G to fully benefit from the benefits of the IoT. Finally, “cloud computing” is the third pillar of this new phase of change.

How can companies optimize their innovation by optimizing cloud solutions?

Above all, this transition must be organized, by learning each other’s strategy and business objectives. First, it involves the modernization of infrastructures, so that they are more agile in meeting current and future needs. Then comes the changing ecosystem of applications: now, they must be updated and maintained on an ongoing basis, implying new management.

Then, change is necessary to develop a cybersecurity strategy. And, finally, we must not abandon what we call “workers”, that is, employees who must be supported in the face of new processes and ways of doing things.

What are the effects of this movement on the part of employees?

Teams are no longer working as before, a dynamic change has accelerated significantly in the pandemic. From now on, users should be able to work anywhere, using any equipment and completely safe. This is also why security is one of the most important pillars of digital transformation.

Users should be able to work anywhere, with any equipment and in complete safety.

Suffice it to say that this is a question of organization and process, but above all a change of mindset. Faced with this new generation of collaborators, infrastructures and applications must be agile, i.e., they must change themselves according to the requirements of the moment T. Another impact in terms of human resources: automation allowing low cost -added tasks to be required on the machines.

Are small businesses caught up?

It turns out that less than 20% of organizations have successfully completed their transformation, but they are essentially large groups and start-ups. This success is due to a proactive approach that favors change from the beginning of the digital shift, following a roadmap and clearly defined goals.

This perspective, many SMEs do not have it. And copying the good habits of others does not work. Thus, according to an IDC study, it appears that 80% of SMEs that adopted the cloud in 2018 backtracked in 2021. Proof that every change must be accompanied by management.

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