SoluGrowth (Solutions for Growth), a leading business process solutions (BPS) company based in South Africa and serving customers around the world, has reached the crucial milestone of moving its business to Huawei Cloud as part of its strategy for rationalize its operations. SoluGrowth provides customized business process solutions to help leading private and public sector clients increase productivity, reduce operational costs and improve efficiency.
The company offers a wealth of successful services including IT outsourcing, payroll, accounting and business transformation services offering digital transformation consulting services for diverse businesses in fintech, telecommunications and insurance.
According to Sakhiwo Ngobese, CIO at SoluGrowth, the company chose to switch cloud providers to achieve the levels of performance and reliability demanded by its own customers. Ngobese said the move to Huawei Cloud has improved the reliability of its systems and provided exceptional performance and usability.
The key to the success of the migration is the expertise and support of the Huawei Cloud team, he says. “Despite the lack of industry skills, the Huawei Cloud team is well -equipped with cloud architects to plan and monitor to ensure all bases are fully covered. In addition, Huawei Cloud’s technical support is invigorating as it makes it easier for SoluGrowth to finalize all transactions, ”Ngobese said.
Jay Zhou, General Manager of Huawei Cloud (South Africa), said Huawei Cloud’s data center team in the country is committed to supporting and helping its partners and customers. “We are proud to support the growth of local businesses with our innovative tools, technology and expertise around the world,” he said.
Ngobese said SoluGrowth is looking for a strategic partner with whom the company can establish a mutually beneficial relationship. “Huawei Cloud turned out to be that partner because they understood our business model,” he said. “They quickly recognized that we were a service provider looking to provide high-end solutions to our end customers, without the difficulty of hosting our own infrastructure. Huawei responded by providing us with a reliable, high-performance platform, and allowed us to market our solutions to meet specific customer SLAs.
SoluGrowth previously managed its IT infrastructure with another cloud provider. However, their global expansion requires improved resources. It also needs to migrate its services as they rapidly grow and expand their business strategy around the world. The resources of their old cloud provider were not enough to meet their growing needs.
Ngobese said Huawei Cloud was chosen for several reasons: “The company has all the right certifications and standards. Huawei Cloud has also obtained ISO 21000 certification, which is particularly important for customers, especially the hosting platform as a service, as it addresses auditing issues. and security.
According to Ngobese, data management and security are sensitive for their customers and they discovered that Huawei Cloud has local data centers that comply with POPI.
“Huawei Cloud is transparent in terms of location sharing; we visited the data centers and found that they had checked all the boxes. The services offered are software solutions designed for the cloud and easy to understand. In terms of contracts and business deals, we are happy with what has been presented to us, ”Ngobese said.
The move marked all the boxes for a smooth transition: there needs to be minimal impact on business operations, customer service level agreements need to remain intact to comply and ensure communication is streamlined and data security is a top priority and the transition strategy needs to be carefully planned to avoid unexpected financial implications.
A dedicated Huawei Cloud team has worked closely with SoluGrowth to evaluate and understand its computing environment. Huawei Cloud provides a scalable, reliable, stable, and on-demand solution with backup capabilities and real-time monitoring. Migration ensured the continuity of activities and the accessibility of SoluGrowth to face all challenges.
“The technology and service roadmap provided by the Huawei team is world-class. He talks about an advanced cloud architecture and the Huawei team has given us the best support, allowing us to grow in the future, “said Ngobese.
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